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Telecommunications

Content Writer – Knowledge Management System Contract

  • 6 + 6 month contract
  • $95 – $120per hour (inc-Super)
  • Baseline Security Clearance Mandatory
  • Canberra, Sydney or Brisbane office

Our client, a Federal Government Organisation who provide housing and related services to Defence members and their families, are Seeking the experience of a Content Writer – Knowledge Management Systems for a 6 + 6 month contract, based in Canberra, Brisbane or Sydney.

Duties of the Content Writer – Knowledge Management Systems

  • Work with the business to review working instructions and standard operating procedures to uplift into a new management solution, supporting a transformational program that is replacing core business systems.
  • Conduct a comprehensive review of existing knowledge management artefacts and identity those impacted by the new system.
  • Write and edit instructional content including standard operating procedures, working instructions, internal guidelines and job aids that meets the needs of operational frontline staff.
  • Collaborate with subject matter experts to deliver accurate and appropriate knowledge management artefacts, applying corporate formats and keeping in line with the organisational style guide.

Skills and Experience Required

  • Ability to conduct a comprehensive review of existing knowledge management artefacts and identity those impacted by the new system. Experience in rollout of new knowledge management alongside project delivery working in AGILE.
  • Experience in writing and editing instructional content including standard operating procedures, working instructions, internal guidelines and job aids that meets the needs of operational frontline staff.
  • Demonstrated experienced collaborating with SMEs to deliver knowledge management artefacts.
  • Experience in Salesforce Enablement (desired).

How to Apply

Please forward your resume to Ben Cousins at Recruitment Hive by clicking the Apply button, or email your resume to info @ RecruitmentHive.com.au citing Job ID: BC9285. Alternatively you may call Ben on (02) 6299 1006. Applications close 8/5/2024 however Recruitment Hive welcome late applicants to consider for future opportunities.

Overview