Salesforce Technical Lead – PACE Support

• 12 Month Contract + 12 Month Extension
• Ability to obtain a Baseline Clearance
• Sydney, Canberra, or Melbourne opportunity

Our Client, a large Federal Government Agency is seeking a Salesforce Technical Lead to join their dynamic and fast-paced team.

Office Locations: Deakin (ACT), Richmond (VIC), Sydney (NSW)

Key duties and responsibilities

• Responsible for the technical oversight and guidance of support changes deployed to the platform;
• Perform technical review of support changes, ensuring best practice methodology is employed and organisational architecture patterns are adhered to;
• Assist development squads as required to develop and implement project configuration changes;
• Define and implement version control, branching and deployment strategies;
• Maintain and configure Service Cloud, Health Cloud and Digital Experience applications;
• Exhibit a deep understanding of the Salesforce platform, including Vlocity/Omnistudio components;
• Perform ongoing system administration including maintaining user roles, monitoring application, metrics, security settings, profiles, sharing rules, workflow rules and data integrity;
• Perform debugging of APEX and interrogation of logs to investigate issues;
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users;
• Develop and maintain documentation on processes and configuration;
• Assist with troubleshooting API and integration issues with different applications e.g., MuleSoft;
• Knowledge transfer and training within the team;
• Perform on-call duties as required.

Essential criteria

• More than 5 years’ experience within Salesforce eco-system;
• Certified Salesforce Admin ADM201 & Platform App Builder;
• Exposure to OOPs and Apex (Triggers, Controller, Classes) for debugging and managing minor enhancements;
• Experience developing or supporting Vlocity/Omnistudio;
• Experience with version control, branching and metadata deployments.

Desirable criteria

• Exposure to HTML, CSS and JavaScript is added advantage;
• Platform Developer 1 Certification or Vlocity Certification will be a standout;
• Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

For a copy of the full job description including the application instructions, please get in touch with Alison at the Recruitment Hive by clicking the Quick Apply button. Alternatively, you can reach Alison on (02)62991006.