Our client, a large Federal Government entity focused on law is seeking multiple IT Service Desk Analysts.
About our client
The Department delivers programs and policies to maintain and improve Australia’s law and justice framework and to facilitate jobs growth.
About the role
The Service Desk Analyst provides first and limited second level IT support. The role is the first point of contact for all IT systems, via phone, email, onsite-support, including video conferencing and training and as directed.
The successful applicant will work as part of a local and geographically disperse team and shares a reporting line. The candidate must possess strong client service and technical skills, and applies sound judgement and initiative. The desired candidate must have a ?can-do? attitude, a willingness to learn new skills and have the ability to think outside the box.
Must have a proven understanding of ITIL and IT Service Desk & Onsite best practice. The hours of operation are 37.5 per week with some out of hours and weekend requirements as directed. They have multiple positions available in Canberra. Some interstate travel maybe required.
Skills / Experience
How to apply
be considered for this role (JOB ID: 5863), please forward your resume to Eric
by clicking the button.
Please note that this role closes on the 28th of January.